Yapp Book

Timesheets, staff pay and reviews, next to your bookings

At the end of the month you know how much each specialist worked and what they are owed, without separate spreadsheets. And clients who visited you leave their opinion on your booking page.

Timesheets and the payroll report start from what Yapp Book already knows: working hours, time off, and completed appointments. Commission is calculated from the price of completed appointments. Reviews come only from clients with a completed appointment, are checked automatically before publishing, and cannot be edited or deleted by the business. Both features are optional and you switch them on in the settings when you need them.

What you get

Timesheets filled from working hours

Worked days are filled from each specialist's schedule, with time off and public holidays. You only correct what was different.

  • Split shifts (for example 09:00–12:00 and 15:00–18:00) counted correctly, without the gap.
  • Days you adjust by hand stay as you left them.
  • Managers see the hours, without any money.
  • A PDF of hours per person, for your accountant.

Payroll report per specialist

For any period you see each specialist's base salary, and commission on completed appointments, with the total in plain view.

  • Monthly or hourly base, a commission percentage, or both.
  • A raise in the middle of a month is split correctly by day.
  • A confidential PDF, visible to the owner only.

Reviews from real clients

After a completed visit, the client rates the specialist with 1–5 stars and a comment, and the average and the reviews show on your booking page.

  • Only clients with a completed appointment can leave a review.
  • The client chooses to appear anonymously or with their first name and initial.
  • The business cannot edit, hide or delete reviews, so they stay credible.
  • Anyone can report a published review; it is checked again automatically.

Automatic check before publishing

Every review with a comment is checked automatically before it appears, so your page stays trustworthy and fair for everyone.

  • Negative opinions and low ratings are published: only illegal or abusive content is stopped, not criticism.
  • Insults aimed at a person, threats, hate, personal data, sexual content, ads and accusations of crimes are stopped.
  • If a review is not published, the client sees the reason, can contest it with Yapp (a person reviews it) and can submit one corrected review.
  • Clients can delete their review at any time.

Review requests by SMS

Optionally, Yapp sends a short SMS after the visit, at a sensible hour, to clients who accepted marketing messages.

  • One SMS per visit, never two.
  • The client can stop the requests at any time.
  • You can also send the request from the appointment, once the client agreed.
  • It costs the same as any other SMS.

What a month looks like

  1. Set the pay

    For each specialist: a monthly or hourly base and, if you like, a commission percentage.

  2. The timesheet fills itself

    Past days come from the schedule; you only correct the exceptions.

  3. Read the report

    Base, commission and total for each specialist.

  4. Download the PDF

    Send it to your accountant and keep it for the closed month.

Frequently asked questions

Does Yapp pay salaries or replace the legal timesheet?

No. Yapp only produces reports and moves no money. The Yapp timesheet is a working record for your accountant, not the legal one: it does not replace official employee registers, declarations or taxes.

Who can see salaries?

Only the owner sees pay rates, the payroll report. Managers see the timesheet only, without amounts, and the rest of the team sees none of these pages.

How is commission calculated?

As a percentage of the price of the specialist's completed appointments, the same figures as in the monthly reports, whether or not the payment has been collected yet. Cancelled and no-show appointments do not count.

Can I delete or hide a negative review?

No. Reviews belong to the clients and cannot be edited, hidden or deleted by the business. Clients can delete their own review at any time. Anyone can report a published review, and it is checked again automatically.

Does the automatic check hide negative reviews?

No. Negative reviews and low ratings are published. The check only stops content that breaks the law or the rules: insults aimed at a person, threats, hate, personal data, sexual content, ads, accusations of crimes, or text that is not a genuine experience. If a review is rejected, the client sees the reason, can contest it with Yapp and can submit a corrected review.

What data does the AI see?

Only the review text and the rating, with names replaced by placeholders before the check. The client's phone number and name are not sent. Details are in the privacy policy.

Who can leave a review?

Only a client with a completed appointment at your business, for the specialist who served them, one review per specialist. The client chooses whether the review shows anonymously or with their first name and last initial.

Are they included in the subscription?

Yes, timesheets, staff pay and reviews are part of Yapp Book and stay off until you switch them on. Review-request SMS are charged like any other SMS.

Want your team and your clients' opinions in one place?

Create your account in a few minutes and switch the features on when you need them.